PRODUCT FAQ

ITEM CONDITIONS:

(PRELOVED -VS- NEW WITH TAGS)

  • Items on our site are either (a) brand new with/without tags, (b) preloved or (c) considered authentic vintage pieces, which may be subject to minor imperfections (ie: distressing on denim, light fabric pilling, loose threads, minor signs of wear, etc). Any major flaws or imperfections will usually be noted in the item’s description, but since we are only human, some minor flaws may go unnoticed. Unless major, neither a full nor partial refund will be granted if minor flaws, such as those mentioned above, happen to be found. *Rest assured, we take pride in offering only the very best quality of pre-loved/vintage items, therefore, we only choose items that are in “like-new” or “brand new” condition to be sold on our site. 
  • Since all sales are final, please don’t hesitate to contact us with any questions, before placing your order; we are more than happy to send you more photos or measurements if needed, to ensure you have the absolute best possible experience shopping with us!

COLOR VARIATIONS:
  • Please note that colors in photos may slightly vary depending on your computer or phone screen. However, we always try our utmost best to take photos that show each item’s true/accurate coloring and detailing.

SIZING & MEASUREMENTS:
  • Regardless of an item’s size, we *highly advise* that everyone check their own measurements with a measuring tape and compare it to the sizing measurements listed in each item’s description.
  • Item measurements are listed in "inches" in the item's description and are usually "approximate" measurements, so please allow up to a 1/2 inch variation.
  • Items with “no stretch” listed in the description, will have “little-to-no stretch” depending on the material content of the garment (ie: 100% cotton). Please keep this in mind and always refer to item measurements in the description, compared with your own measurements.

    HOW WE MEASURE TOPS:

    • CHEST: The first measurement we use to fit tops is the chest. We measure pit-to-pit, edge to edge. We then double that measurement, so 20” laid flat would give us a 40” chest measurement.

    • FRONT LENGTH: We measure the front length of shirts/tops, from the shoulder seam, straight down to the bottom hem.

    • SLEEVE LENGTH: The sleeve length is measured from the shoulder seam, down to the edge of the sleeve cuff.


    HOW WE MEASURE BOTTOMS:

    • WAIST: To measure the waist, we measure edge to edge along the waistband, with the waist pulled flat, but not stretched. We then double that measurement, so 16” laid flat would give us a 32” waist measurement.

    • FRONT RISE: For the front rise, we measure from the crotch seam intersection to the top of the waistband.

    • INSEAM: For the inseam, we lay the leg flat with the inseam on top, and measure from the crotch to the hem.


    RETURNS, REFUNDS, EXCHANGES & CANCELLATIONS

    • All sales are final. We do not accept or offer returns, refunds, exchanges, or cancellations. We are a small business and at this time we cannot accept returns or exchanges due to a change of heart or fit.
    • Please feel free to contact us with any questions you may have, prior to purchasing. We are more than happy to send you any additional details, including additional measurements or photos, to ensure you have an informative and satisfaction-guaranteed shopping experience.